Rheem Hybrid High Efficiency Electric Water

Description

Highest Efficiency

Best Indoor Air Quality

Combustible Vapor Detection

Water For 5 Showers

Specs

DIMENTIONS

Kilo Watt	4.5	Product Depth (in.)	20.25 in
Product Height (in.)	63 in	Product Width (in.)	20.25 in
Tank Valve Size (in.)	0.75 in	Water Connection Size (in.)	3/4 in

DETAILS

Amperage (amps)	20.83	Application Type	Redidential
Efficiency Level	Super High	Electricity Phase	Single Phase
Finish Family	Gray	First Hour of Delivery (gallons/hr)	46
Fuel Type	Electric	Household Size	2-4
Indoor/Outdoor	Indoor	Maximum Temperature (F)	150 °F
Minimum Temperature (F)	110 °F	Nominal Tank Capacity (gallons)	40 Gallon
Number of Elements	2	Pack Size	1
Power Options	Hardwired	Product Weight (lb.)	174 lb
Rated Tank Capacity (gallons)	36 Gallon	Remote Access	Remote Access
Required Volt Connection	240 Volt	Requires Hub?	No Hub Required
Returnable	90 Day	Smart Home	Smart Home Enabled
Smart Home Protocol	Wifi	Tank Lining Material	Glass
Tank Warranty	10 year	Uniform Energy Factor	3.75
Voice Control Hub Required	No Voice Controll	Water Heater Features	Glass-Lined Tank,Overheat Protection,Temperature Pressure Relief Valve,Vacation Mode,WiFi
Water Heater Profile	Tall	Wattage (watts)	4500 Watts
Works With	Alexa

WARRANTY/CERTIFICATIONS

Certifications and Listings	UL Listed	Labor Warranty	1 Year
Part Warranty	10 Year

Other Options

Customer Reviews

"Happy so Far"

It took a few hours to install but it's working great so far. Be aware that it's a good bit heavier than a standard water heater if you're going to be carrying it up stairs. It's a little noisy but not enough to bother me much. The heat pump definitely cools down the laundry room when it's running, so for people in warm climates this is probably a big bonus.

"Efficient, but noisy"

This is a good water heater, it is efficient and will save pretty close to the money Rheem claims, but they do not mention it's major drawback, and that is the noise it generates, both from the fan which is loud and the condenser unit which has a penetrating buzzy, clicky sound. In the average home, this could be deal breaker. I read about it before I bought mine and I hoped it would not be as bad as people made out, but it was. Our laundry/utility room is under the kitchen, the sound easily penetrated the uninsulated flooring.

"Recommend"

I would definitely recommend this product. The very 1st day I got it the results was absolutely impressive. I had hot water in one hour. can you believe that? Plus a key important feature was the fact that since I live in Florida and you know it's hot in Florida My garage was surprisingly cooler Then what it normally is. So my advice to you if you are in the market for a new water heater this is the one you need to get if you live in a warm environment In order to take advantage of all the benefits that it has.

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Shipping & Returns

Product Returns Information

Eligible Time Period: 30 days from delivery date

Items Not Eligible for Return: Smart Thermostats and Connected Home products that have been opened or installed. To be eligible for refund, products must be returned in “like new” or in original and resaleable condition. When returning products, all customers are responsible for ensuring they are packaged securely so they are in resaleable condition. For Returns of costlier items, such as smart thermostats and connected home items, it is suggested that customers insure their return shipment so if the product is damaged in transit they can file a claim with the shipping company. Once the item has been safely returned and processed, customers will receive a credit in an amount equal to their purchase price. The credit will be applied to the credit card used to make the original purchase. More details are provided in the Returns Process shown below.

Orders with Missing or Incorrect Products

Orders must be inspected by customers within (2) business days from delivery date. Delivery date is determined by the date associated with the FedEx shipment tracking number . Be sure that you have received the complete list of items you have ordered. If an item has been backordered, it will be noted on the packing list and the item will be shipped as soon as it is available. If you received items you did not order, we will send you a prepaid FedEx shipping label for you to return the incorrectly shipped merchandise. We will ship a new order for the correct merchandise within one business day.

Return of Damaged Products

Orders must be inspected by customers within (2) business days from delivery date. Delivery date is determined by the date associated with the FedEx shipment tracking number. If an order has arrived damaged you should notify the supplier, AM Conservation Group (AMCG), within (2) business days of delivery date. AMCG will ship replacements at no cost. Some items, such as smart thermostats, will need to be returned to AMCG prior to a replacement being sent. AMCG will notify you if any of the damaged items need to be returned and will send you a prepaid FedEx shipping label to do so

Defective Item Returns

If a smart thermostat or connected home item is deemed truly defective by the manufacturer, NOT incompatible, contact the device manufacturer to discuss replacement. Returns of these items is subject to the applicable manufacturer’s warranty and return polices. See Below. Any other defective items are subject to the applicable manufacturer warranty and the Returns Process noted below. Please contact us at 877-510-7234 to determine if a replacement is required. If so, one will be shipped within (1) business day at no cost.

Defective Google Nest Products:

Chat

Call: 1.855.469.6378

Defective Ecobee Products:

Call: 1.877.932.6233

Email: support@ecobee.com

Defective Emerson Thermostats:

Support: https://sensi.emerson.com/en-us/support

Call 1.888.605.7131

Defective Greenlite Thermostats:

Call 1.800.930.2111

Returns Process

You may request a return of most new, unopened items within 30 days of delivery for a full refund. AMCG will pay the return shipping costs if the return is a result of our error (you received an incorrect or damaged item, etc.).

Items must be returned within 45 days of invoice to be eligible for credit.
Returned items must be received by the supplier AM Conservation Group (AMCG) in new condition and in the original packaging to be eligible for a refund.
AMCG will send you Return Merchandise Authorization (RMA) documentation which must be placed inside the return shipment package and RMA number printed on each package in order for returned material to be received at AMCG.
Return shipping cost is the responsibility of the customer unless the return is a result of an error made by AMCG, in which case, AMCG will send you a FEDEX shipping label.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. If you have created an account on the EnergyWise Shop you can also submit a return request but visiting your My Account page.

Shipping

The store is set-up to only allow for shipping to your utility service address. Note that we do not ship to PO boxes or outside of the utility service territory. A confirmation email will be sent with the shipment tracking number after your order has shipped. For any questions regarding returns or shipping please call 877-510-7234.

Specifications